Unsubscribe and refund
You can cancel the subscription with the method published for your operator. You can also contact us for account or refund questions.
How to cancel
Use the instruction for your operator or write to us for help.
Vodafone Users
Text STOP to 86707 to request the cancellation of your subscription. Once the request is processed, no further renewals will be charged.
Three Users
Text STOP to 86707 to request the cancellation of your subscription. Once the request is processed, no further renewals will be charged.
O2 Users
Text STOP to 86707 to request the cancellation of your subscription. Once the request is processed, no further renewals will be charged.
By email
Email us at help@striker-live-uk.com with your mobile number and we will assist you with cancelling your subscription.
- Send the SMS from your registered mobile number
- No app installation is required
- 01
Send the keyword
Text the opt-out keyword to the short code shown for your operator.
- 02
Get confirmation
You will receive an SMS confirming that the subscription has stopped.
- 03
After cancelling
No further renewals will be charged. You keep access to the app until the end of the period already billed.
Refund policy
Requests are reviewed against the account information and the charge in question.
- You can request a refund within 30 days of the charge, subject to the review applicable to your case.
- Send your request to help@striker-live-uk.com.
- Include your first and last name, the subscribed mobile number and a contact email.
- State the name of the service (Striker) and the payment method used.
- We send an acknowledgement by email when we receive your request.
- Approval depends on the status of the subscription and the rules that apply to the charge.
- If the refund is approved, it is processed through the method available for the original billing.
- Cancelling the subscription stops future charges but does not automatically create a refund.
- Nothing in this policy limits your statutory rights as a consumer under UK law.
Striker FAQs
Have questions about Striker? Our comprehensive FAQ section provides answers to help you maximize your immersive experience.
What do I receive with my Striker subscription?
With Striker you get live football scores, breaking match news, and video highlights from top leagues and competitions around the world. Stay up to date with every goal, result, and story from the matches that matter to you - all accessible directly from your mobile, whenever you need it.
How did I get subscribed to Striker?
You subscribed to Striker by following our streamlined subscription process, either through your mobile device or via our secure website. Once completed, your account is immediately activated for full access to all immersive features.
Is there a charge for using Striker?
These subscriptions grant you unlimited access to all our Striker content and premium features during the active subscription period. Yes, Striker operates a subscription model (Vodafone: £4.50 weekly, Three: £4.50 weekly, O2: £4.50 weekly), please refer to our relevant pricing information.
What platforms does Striker support?
Striker is accessible on a wide range of platforms, including smartphones, tablets, and compatible PCs. This ensures that you can enjoy your favorite immersive experiences whenever and wherever you choose.
How do I reach customer support?
Our dedicated customer support team is available to assist you. You can reach us through the 'Contact' page on the Striker platform or email us at help@striker-live-uk.com
How do I cancel my Striker subscription?
To cancel your subscription, you can do so by texting STOP to 86707 (for Vodafone), STOP to 86707 (for Three), STOP to 86707 (for O2), or by emailing our customer care team at help@striker-live-uk.com.